Steam Platform
If you encounter any issues playing via Steam, please check the Troubleshooting guide here
http://steamcommunity.com/app/509420/discussions/2/343787920117403924/
If the Steam Troubleshooting guide does not solve your problem, please do the following:
In Steam open your game library.
Right-click on “Riding Club Championships” in your games list.
Click on the “Properties” option.
Click on the “Local Files” tab.
Click on the “Browse Local Files…” button. This will open the folder Riding Club was installed in.
Click on RCC_Data
Find the output_log.txt file and send that to support at [email protected] with a complete description of exactly what your problem is. Please include whether you are using Windows and which version (ie 8, 8.1, 10 etc) or a Mac along with any screen shots you can send us showing a visual of your issue. A member of the team will be back in touch as soon as possible.
**Please note, the log file will overwrite each new time you start Riding Club Championships, so please make sure you obtain this immediately after exiting the game when you had the issue.
Steam have a Code of Conduct which all players are required to adhere to, this can be found here Steam Code of Conduct
Steam Forum
You are very welcome to join in with us on the Steam forum here Riding Club Championships Steam Forum
http://steamcommunity.com/app/509420/discussions/2/343787920117403924/
If the Steam Troubleshooting guide does not solve your problem, please do the following:
In Steam open your game library.
Right-click on “Riding Club Championships” in your games list.
Click on the “Properties” option.
Click on the “Local Files” tab.
Click on the “Browse Local Files…” button. This will open the folder Riding Club was installed in.
Click on RCC_Data
Find the output_log.txt file and send that to support at [email protected] with a complete description of exactly what your problem is. Please include whether you are using Windows and which version (ie 8, 8.1, 10 etc) or a Mac along with any screen shots you can send us showing a visual of your issue. A member of the team will be back in touch as soon as possible.
**Please note, the log file will overwrite each new time you start Riding Club Championships, so please make sure you obtain this immediately after exiting the game when you had the issue.
Steam have a Code of Conduct which all players are required to adhere to, this can be found here Steam Code of Conduct
Steam Forum
You are very welcome to join in with us on the Steam forum here Riding Club Championships Steam Forum